Frequently Asked Questions
Everything you need to know about shopping with AE Market
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $50.
What is your return policy?
You can return any unused and unopened items within 30 days of purchase for a full refund. Please contact our support team to initiate a return label.
Which payment methods do you accept?
AE Market accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
Yes, all electronics and home goods come with a standard 1-year manufacturer warranty against defects in materials and workmanship.
Do you ship internationally?
Currently, AE Market ships to the United States and Canada. We are working on expanding our delivery services to more countries soon.